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Privacy Policy


Last updated: 16th Feb 2026


Artopian ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or engage with us.

This policy is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are


Artopian is a creative and artistic practice. Our website is built using Wix Studio.

If you have any questions about this policy or how your data is handled, you can contact us using the details provided in the Contact Us section below.


2. What Personal Data We Collect


We only collect personal data that is necessary and relevant to our work.


a) Data you provide to us


We may collect and process the following information when you contact us or work with us:

  • Name

  • Email address

  • Telephone number

  • Any information you include in messages or enquiries

This data may be provided via:

  • Contact forms on our website

  • Email correspondence

  • Telephone calls

  • In-person conversations


b) Technical data


When you visit our website, some technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited and time spent on the site

This data helps us understand how visitors use our website and improve its performance.


3. How We Use Your Data


We use personal data for the following purposes:

  • To respond to enquiries and messages

  • To communicate with clients about projects or services

  • To provide services you request

  • To maintain business records

  • To improve our website and services

  • To meet legal or regulatory obligations

We only use your data where we have a lawful basis to do so.


4. Lawful Bases for Processing


Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have actively contacted us or agreed to communication

  • Contract – where processing is necessary to carry out work you have requested

  • Legitimate interests – for running and improving our business, provided these interests do not override your rights

  • Legal obligation – where required by law


5. How We Store and Protect Your Data


We take appropriate technical and organisational measures to protect your personal data.

Your data may be stored:

  • Securely within our email systems

  • Within our website platform (Wix Studio)

  • On password-protected devices

We limit access to personal data to only those who need it to carry out legitimate business activities.


6. Third-Party Services and Trusted Partners


We may share limited personal data with trusted third parties where necessary to operate our business, such as:

  • Website and hosting providers

  • Web developers or technical support partners

  • Email service providers

These third parties are only given access to the data necessary to perform their services and are required to handle your data securely and lawfully.

We never sell, rent or trade personal data to third parties.


7. Cookies


Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site.

Cookies may:

  • Help the site function correctly

  • Provide basic analytics about site usage

You can control or disable cookies through your browser settings. Further details may be provided via a cookie banner or notice on the website.


8. How Long We Keep Your Data


We only retain personal data for as long as necessary:

  • To respond to enquiries

  • To fulfil contractual obligations

  • To meet legal, accounting or regulatory requirements

When data is no longer needed, it is securely deleted or anonymised.


9. Your Rights


Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing

  • Request data portability (where applicable)

  • Withdraw consent at any time

To exercise any of these rights, please contact us.


10. Complaints


If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

https://www.ico.org.uk

We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.


11. Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes in law or how we operate. The latest version will always be available on our website.


12. Contact Us


If you have any questions about this Privacy Policy or how your personal data is handled, please contact us via the contact details provided on our website.


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